We make it easy!
AutoPartsToys.com returns are made easy using our simple Easy Return Form.
To keep our prices incredibly low, we need your help in minimizing returns. Please double check that your order is correct before you confirm your purchase. If you find that you made a mistake, or simply changed your mind, you may return your parts as long as you get them back to us within 30 days of receiving your order. They need to be in new and unused condition in the original packaging. Rather than pass the cost of processing returns on to everyone in higher prices, we will reduce your refund by a 20% restocking fee.
All returns of parts must be in original packaging / new and resalable condition. The RMA # must be clearly written on the outside of the box. Any part that was used or installed on your vehicle is non-returnable. Shipping Fees for returns are on the account of the buyer and original shipping cost, if any, will not be refundable. Problem with your order? If we make a mistake, please make sure you include a note with your return describing the error and we will waive the restocking fee.
Damaged delivery? If you notice the damage at the time of delivery, ask the delivery driver to wait while you check out the contents. If your parts are damaged, refuse the delivery. Then email us at firstname.lastname@example.org and we'll start the process to get a new order shipped out to you. If you don't notice the damage until the carrier is gone, refer to our easy return policy.